Terms & Conditions

1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:
If you have consented to receive text messages from Rapid Connect, you may receive messages related to the following.

Appointment reminders
Follow-up messages
Billing inquiries

3- Message Frequency:
Message frequency may vary depending on the type of communication. You may receive up to 10 SMS messages per week related to your appointments.

4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:
You may opt-in to receive SMS messages from Rapid Connect in the following ways.
By submitting an online form

6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://therapidconnect.com/

Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:
For assistance, text "HELP" or visit our https://therapidconnect.com/privacy-policy and https://therapidconnect.com/terms-and-conditionspages.

Rapid Connect reserves the right to update these Terms at any time. Changes will be effective immediately upon posting.

Our website and services are intended for personal and non-commercial use only. Unauthorized use is strictly prohibited.

You are responsible for ensuring that the information you provide is accurate and that your use of the site complies with applicable laws.

Our website may contain links to third-party websites. We do not endorse or take responsibility for their content or practices.

We are not liable for any damages resulting from your use of our website or services.

Information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes. If you consent to recieve customer care and delivery notification SMS messages from Rapid Connect, you will recieve customer care and delivery notification SMS messages from us. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://therapidconnect.com/privacy-policy to see out privacy policy.

We will message you regarding your inquiry, your delivey, and your satisfaction.

Examples:

1. "Hi, this is Rapid Connect. Sorry we missed your call Please reach out to us, and we would be happy to assist. Reply STOP to Opt-Out of SMS messaging at any time"
2. "Hi, this is Rapid Connect. Your internet installation is scheduled at 8 AM. If you need to reschedule, reply or call us at +1 (888) 819-4189. Reply STOP to opt-out of SMS messaging at any time."
3. "Hi, this is Rapid Connect. We want to follow up on your recent service installation. Is everything working smoothly? Reply STOP to Opt-Out of SMS messaging at ant time."
   • You may receive up to 5 SMS messages per week related to customer care and delivery notification
   • Message and data rates may apply. Please be aware, that many carriers charge a fee for each message send or received. This can vary depending on the carrier's pricing structure and whether the message is send domestically or internationally.
   • Message frequency may vary depending on the type of communication.
   • You can opt-out at any time by texting "STOP". you will not receive any further messages.
   • Reply "Start" to start receiving messages again.
   • For assistance, text "HELP".

Please review our Privacy Policy https://therapidconnect.com/privacy-policy

If you have any questions about these Terms, please contact us at info@therapidconnect.com.